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Policies for Direct Sale in Quinto Sole

Policies for Direct Sale

For rates in American Dollars (Currency of the United States of America) henceforth.

Net rates in US dollars according to the plan and occupation described, per room per night.
Rates subject to 16% (sixteen percent) of Value Added Tax VAT and 3% (three percent) of lodging tax.

For rates in Mexican Pesos / National Currency henceforth MXN.

Net rates in Mexican pesos according to the plan and occupation described, per room per night.

Rates subject to 16% (sixteen percent) of Value Added Tax VAT and 3% (three percent) of lodging tax.

 

Continental breakfast.

It consists of regular coffee, tea or glass of milk, juice or seasonal fruit plate, toast, butter, and jam.

Extra guests in European Plan (without food), hereinafter EP, has an additional cost of

$ 10.00 (ten) USD and in Breakfast Included Plan, henceforth BBK has an additional cost of $ 15.00 (fifteen) USD each person plus taxes.

In case of payment in national currency, the extra person in EP will pay the equivalent in Mexican pesos according to the exchange rate that day is published for such purposes.

Groups.

Reservations from 5 (five) rooms or more in peak night, is considered a group. Please contact the sales area for follow-up.

Maximum occupancy according to the type of room:

  1. Rooms with two Queen Size beds or with a “King Size” bed and a sofa bed can accommodate four people, which can be: two adults and two children under the age of eleven, or three adults and one child under up to eleven years
  2. Rooms with a “Queen Size” bed and a sofa bed or with a “King Size” bed, it admits two people that can be: two adults and a minor of up to eleven years old or two adults.
  3. Rooms with a queen-size bed or with two single-size beds can accommodate two people, which can be: One adult and one child under 11 or two adults.

Minors.

From zero to eleven years. They share a room with their parents without charge. From twelve years onwards, extra person charges as an adult in a room according to the contracted plan applies.

No minor of this age (zero to eleven years old) can stay alone in a room without the company of an adult with whom he/she shows filiation.

Schedules.

  • Check-in time at the hotel “Check-in”: Fifteen (15:00) hours.
  • Check-out time of the hotel “Check out”: Twelve (12:00) hours.

We inform you that your personal data will not be shared with any authority, company, organization or person different from us and will be used exclusively for the purposes that for our relationship are necessary. 

You have the right to know at all times what personal data we have about you, what we use them for and the conditions of use we give you (Access); likewise, it is your right to request the correction of your personal information in case that it is outdated, inaccurate or incomplete (Rectification); likewise, you have the right to have your information removed from our records or databases when you consider that it is not being used properly (Cancellation) as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO. 

Payment of reservations.

The hotel is required to receive in advance the total payment of the reservations made.

Changes and cancellations.

  • Non-refundable rate (NR) does not accept changes or cancellations.
  • Refundable Rate applies changes and/or cancellations without charge up to eight days before the date of arrival of the reservation. Except for reservations scheduled between the twenty-first of December of the year two thousand and eighteen and the two of January of the year two thousand and nineteen.
  • Changes or cancellations made between seven days and up to twenty-four hours before the check-in time of the check-in date of the arrival date applies one-night charge according to the rate described in the contract plus applicable taxes.
  • Changes and cancellations on the same day of arrival, as well as not arriving “No Show” or early departures; applies a full charge of the nights booked according to the rate described in the contract plus applicable taxes.
  • Special policies for the period of December twenty-first of the year two thousand and eighteen to the second of January of the two thousand and nineteen.
  • Special policies for the twenty-first of December of the year two thousand nineteen to two of January of the year two thousand and twenty.
  • Non-refundable rate (NR) does not accept changes or cancellations.

 

Refundable Rate.

  • Requires a minimum stay of 2 nights.
  • Refundable Rate applies changes and/or cancellations without charge until twenty-one days before the arrival date of the reservation.
  • Changes and cancellations made less than twenty-one days before the arrival date of the reservation, as well as not arriving “No Show” or early departures; full charge of the reserved nights apply according to the rate described in the contract plus applicable taxes.