Hotel

Cancellation Policies


Flexible 24-Hour Policy

Cancellations made within 24 hours prior to the arrival date will incur a 100% penalty of the total booking amount.


Payment Options

1. Pay Now

The total amount (100%) will be charged at the time of booking.

2. Pay at the Hotel

5% of the total amount will be charged at the time of booking, and the remaining balance will be paid at check-in.


Restrictions

The following dates are NON-REFUND PERIODS:

21/Dec/2024 - 05/Jan/2025


Payment Information


  • In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
  • Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
  • By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.


About us

Quinto Sole by GuruHotel

Quinto Sole is a haven to rest and enjoy the natural wonders that Mahahual has to offer. It is located on the coast of the Caribbean Sea, 55 km from the Cancun-Chetumal federal highway. The beauty of its facilities lies in its simplicity. The use of neutral colors, open spaces and wood finishes, allows it to blend in harmoniously with its surroundings.